Brian Sherman Posts

My county government conducts a full property assessment every 10 years and, thanks to errors in the contractor’s computer systems, I have had the pleasure of contesting their suggested value for our house two consecutive times. On paper, our house and the adjoining lot appear to be worth more than the ‘fair market value,” with several offsetting structural and neighborhood factors throwing off the numbers.Our house is old, and not in the historical way. We are upgrading the structure, but it’s ...

In the initial discussions around EMR (electronic medical records) incentives, some solution providers believed that doctors would literally be knocking down their doors. After all, who would turn down “free” technology that could help them run their business better? Shifting medical records to a digital format eliminates a mountain of paper, as well as the tremendous costs associated with filing and retrieving it on a perpetual basis.Of course, medical professionals and the IT community found o ...

Almost every sector of high-tech is booming and those upward trends look to continue for quite some time, but one group seems to be trailing a bit behind the curve. Despite the growth in numbers, the percentage of women in  IT (compared with men) has been in a decline over the past several years.     Research from the National Center for Women & Information Technology found that female IT industry employment reached its high point in 1991 at just 36 percent of the workfor ...

Almost every sector of high-tech is booming and those upward trends look to continue for quite some time, but one group seems to be trailing a bit behind the curve. Despite the growth in numbers, the percentage of women in  IT (compared with men) has been in a decline over the past several years.Research from the National Center for Women & Information Technology found that female IT industry employment reached its high point in 1991 at just 36 percent of the workforce. By 2009, that number ...

In general, companies avoid unnecessary risks and will invest in any cost-effective methods that will lessen dangers to their business. Some hazards are easy to prevent, or at least insure against—such as fire or theft, while others are more obscure and present a real challenge to those unfamiliar with prevention methods.That’s the position many businesses are in when it comes to cloud and security services. The prospect of accessing and backing up critical business systems via the Web seems con ...

What a wild 10 years it’s been in the IT channel. Earlier this week I attended one of the Level Platforms’ Road Shows in Columbus, Ohio, and, while listening to a number of MSP presentations and vendor presentations, I had a flashback to my first discussion on managed services. It was almost a decade ago when I sat down with Level’s CEO Peter Sandiford for a Business Solutions magazine interview at a Gartner ChannelVision event. Over the next two hours, he laid out the client and provider need f ...

Now that I have your undivided attention, let me confess that most solution providers won’t get rich simply by reading IT channel-related magazines and online posts. But by paying attention to a few publications and online news sources on a regular basis, they can track industry trends and better understand the events that can impact their business. IT channel-related media should be considered a free business intelligence resource, offering best practice articles and highlighting the technology ...

"Our battered suitcases were piled on the sidewalk again; we had longer ways to go. But no matter, the road is life." When Jack Kerouac uttered those words, he was inspiring his generation to see the world and enjoy the carefree life, not drawing attention to a thriving mobile workforce. But his comments do reflect the contemporary solution provider’s life, though their time on the road is more often dictated by business necessity than the need to roam the country.Kerouac’s “beatnik” philosophy ...

“I hated every minute of training, but I said, ‘Don't quit. Suffer now and live the rest of your life as a champion." Muhammad Ali’s quote illustrates the commitment that most successful people make, whether participating in a sport or starting a small business. Boxers of his caliber spend years improving their skills and talent until they get their big break, typically working with a variety of experienced training specialists and coaches who know the ropes. The fights represent a small part of ...

“Trust is the lubrication that makes it possible for organizations to work.”  That quote from Warren Bennis underscores the importance of building a solid relationship between solution providers (or any business) and their clients. As a pioneer in leadership studies and World War II hero, he wrote extensively about the correlation between trust and success, and emphasized the need for businesses to build confidence with their customers.The toughest thing about creating a quality reputation is th ...