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Business analysis and soft skills are among the top 17 IT skills in demand for 2021. Read more about these in-demand skills.
Read MoreAre you ready to start your IT career but find yourself wondering what skill level today’s IT pros need?
Find out here!A technical support specialist does a range of tasks, from installing software to setting up computer workspaces, as well as solves technical issues that arise on a day-to-day basis.
Learn moreThe average U.S. salary for IT jobs is $88,390, and the average for computer user support specialists is $50,210. Source: U.S. Bureau of Labor Statistics
The CompTIA Career Roadmap can make navigating the world of certifications easier and help you get ahead in your career.
Learn MoreFind out what it takes to get into IT and become a successful IT pro with our free online course. We’ll debunk common myths about IT and help you identify the skills you need to be an IT pro.
Watch NowCompTIA CertMaster products and official study guides cover the skills you need to launch a successful IT career. From eBooks to exam prep and labs, we have everything you need to get certified.
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Is your IT support staff a target for phishing attacks? Tech support experts talked about what’s keeping them busy during a panel at ChannelCon 2018.
Sep 10, 2018, 13:09 PM by Michelle Lange
As a chief information security officer, Chris Hodson deals with some of the most advanced concepts in cybersecurity, both on the levels of technology and compliance. But like everyone, he started with the basics. And he sees the CompTIA A+ certification as being as important as ever for anyone in IT.
Jul 23, 2018, 21:37 PM by Matthew Stern
When it comes to the help desk, a good technician must be both knowledgeable and personable – but that often isn’t the case. Meet Karolis Krikstanas, who successfully paired his interest in IT with a ...
May 23, 2018, 17:52 PM by Emily Matzelle
If you like to solve technical issues and work with people, then help desk technician may be a good next step for you.
Sep 6, 2017, 18:45 PM by Pranita Sarangabany
The help desk role has become more sophisticated, and today's help desk workers need to serve as the first line of cybersecurity defense.
Sep 1, 2017, 13:27 PM by Debra B. McCraw
Leanne Bailey realized she had a knack for understanding how computers worked during a college work-study job troubleshooting in a computer lab, and that knack kept leading her back to an IT career.
Jul 22, 2015, 17:34 PM by Janet Pinkerton