Brian Sherman Posts

Failure is always an option. No matter how hard some people try or how many resources they allocate to their endeavors, there is always a certain amount of risk that can’t be accounted for. Read on to learn about a few common errors and missteps that can contribute significantly to the demise of a solutions provider organization.

In order to address regional differences, CompTIA has created geographic channel communities. These regional peer-led groups help connect channel players, allowing them to share ideas and best practices, and giving them access to a vast collection of association resources.

In today’s highly competitive ICT services environment, prospective clients need to know your company can provide dependable and effective support. Before they pay for services, businesses will want to be certain that their provider has the appropriate skills, tools and aptitude to maintain and protect their systems. That confirmation is crucial, but it is not always easy to prove.

Creating a service that’s both beneficial to your clients and profitable for your business isn’t an easy task; it requires careful research and, in many cases, some trial and error.

Many small businesses don’t have the knowledge or ability to deal with security issues, and often struggle to implement the appropriate procedures to minimize their exposure and related liabilities. That challenge creates a number of business opportunities for an appropriately prepared solution provider.

Every MSP needs a little rest and relaxation from time to time. With these four best practices in play, your chances for sneaking away this summer will be greatly improved.

Everyone benefits from having someone to look up to. With the continuing skills shortage and drive to increase diversity in the IT industry, the support of a mentor is invaluable.

Learn how the benefits of automation can mean new business for enterprising solution providers – especially those willing to customize offerings to meet the unique needs of their clients.

In this week's ChannelTrends, Brian Sherman talks about understanding the sacrifices our troops and their families make each day, and how as an industry we can give a hand up.

The departure of Cisco CEO John Chambers, as well as the recent high-profile changes in other channel vendor organizations, illustrates the value of management transition strategies.