CompTIA Blog

A recent CompTIA survey found that 44% of managed services firms only support cloud services at the request of their customers. In other words, between a third and half of managed services providers are not capitalizing on what is likely the biggest IT delivery model shift of our time! Here's why that needs to change...

The question that governments face, and constantly have different answers to, is, “should we outsource or should we do this in-house?” The answer, over time, has really depended on which is cheaper. This is the way it should be. As a shepherd of public funds, governments must constantly strive to achieve their goals with the least amount of money and resources invested.

What will customer service and help desk communications look like in the future? How will solution providers change the process to address the Millennial audience? Learn how social media and other technologies will play a bigger role in future channel communications, and how savvy providers will get started even faster.

Our Member Tip of the Month comes from IT channel expert and author Richard Tubb, who offers great advice to help you make better use of your time and remove those tasks that add no value.

Ed Baker, technical evangelist at Microsoft UK, has kept a busy schedule of trainings for numerous different organizations and audiences for years. A holder of multiple CompTIA certifications, he advises those in IT at every level to never stop learning. The story of his career shows how it’s done.

At our second UK Channel Community meetup of the year, which took place in Birmingham on the 15th of June, a whole range of issues were discussed to provide our members with all the materials they need to be prepared for the challenges that lie ahead for the industry. One of the topics that was covered was the impending EU General Data Protection Regulations (GDPR), which Richard Nicholas, a Technology Lawyer at Browne Jacobson LLP & Greg Shanks, Commercial Director at insurance broker Techdis Financial, covered in detail in one of our breakout sessions.

The UK Channel Community gathered in Birmingham on the 15th of June for CompTIA’s second UKCC meeting of 2016. Hosting 100’s of CompTIA members, some of the best and brightest in the Channel industry, the theme for this event focussed on IT as a business game changer. Breakout sessions discussed everything from data regulations to diversity in the workplace, and high-profile keynote speakers shared a wealth of experience and knowledge with attendees.

CompTIA is proud of our certifications’ use in the global workforce. With exams available in several languages covering the most commonly used technology and operating systems, CompTIA certifications don’t just have worldwide appeal - they’re universal. Whether you’re human, superhuman or another species entirely, there’s a CompTIA certification out there for you.

When the news that Microsoft intended to purchase LinkedIn came out this week, the initial response of those in the channel ranged from disbelief to bewilderment. Many wondered why a company so heavily focused on line of business applications and infrastructure would want to own a social media site. An even larger question filling the comments sections of several publications was why would they ever pay so much?