CompTIA Blog

Alan Killingsworth has lived a creative life that’s taken him far afield of the tech world. But when he decided he wanted to get back to his computing roots, Western Governors University and CompTIA showed him network security helped him embark on a new career path.

This year's ChannelCon includes a full track of sessions specifically designed for IT pros to help you stay up to date on what’s happening in IT while earning CEUs. While there are many reasons that you should attend, here are our top five.

With all eyes on the customer experience, the pressure is on to meet and exceed expectations – especially when it comes to IT services. Keeping the business up and running securely is a must and yet today’s businesses want and need more from their trusted IT advisors.

The State of Florida’s Department of Management Services has recently proposed some changes to their standard terms and conditions for state contracts. The state’s Agency for State Technology recently survived an attempt to decentralize technology funding, estimated at more than $700m annually. The proposed changes to the state’s standard terms and conditions take the state in the wrong direction. CompTIA expressed some concerns with the proposed changes and, with $700 million on the line in technology spending annually, we are hopeful that Florida hears our concerns and takes them to heart.

The IT industry must do a better job of attracting and properly preparing the next generation workforce for success, and outreach to underutilized communities is a great starting point. CompTIA's new Advancing Diversity in Technology Community is exploring options to help make that happen, developing programs to empower and expand the pool of talent available to IT companies.

In the Community Education English as a Second Language (ESL) Computer Maintenance Class at El Dorado High School in El Paso, Texas, students simultaneously improve their English skills while gaining IT skills and preparing for CompTIA certifications.

Today, most of us understand that devices connect to a network to transmit data, but do you know what networking really means? Let’s take a closer look at what networking is and what a networking professional does.

The new Wonder Woman movie opens in theaters today. With her superhuman skills and specialized set of tools, the story of DC Comics' most famous superheroine can give us some pointers on how to look at IT work and CompTIA certifications – ones that both the wondrous women and great guys of IT can appreciate.

Employers and recruiters value IT certifications, but do you know why? CompTIA's James Stanger presents research findings that explain why certifications are important to your career.

Now is the time for channel firms to explore new opportunities and develop closer relationships with their clients. To get a better understanding of those customers’ needs and aspirations, and gain more “wallet share” as they build useful, viable new practices. With a little time and training, IT services firms can be the "tech visionary" their clients need while boosting their own future prospects. .

As the key driver of the Championing New Careers and Employees in Technology (“CHANCE in TECH”) Act, CompTIA recently convened a webinar to discuss this and other workforce issues important to the technology industry. Joining CompTIA’s Randi Parker and Geoff Lane, who serve as CompTIA’s policy experts on workforce issues, was Otto Katt, a key congressional staff member to Representative Phil Roe (R-TN).

When a customer calls the help desk to report a connectivity issue, the answer may not necessarily be a server error. Angela M. Saylor shares a recent experience she had in helping a customer get back online.

Selecting an employer in the technology field can be challenging, especially for young professionals. It's easy to get distracted by the perks rather than focusing on the value offered by the organization and the role. Ask yourself these five questions to see if the company you're interviewing with is right for you.

Though many IT services firms have adopted the managed or cloud services recurring revenue model, a fair number of those companies are still using dates payment systems and processes. The tools and best practices are available for those looking to enter the age of improved cash flow.