Kelly Ricker Posts

Cloud computing is on the rise, but unified communications is hot on its heels: 84 percent of organizations that don’t use UC features are considering an upgrade in the next three years, according to a recent poll. Convincing new clients to implement a flexible, scalable communications system can lead to a big payoff, but you’ve first got to prove it’s safe and reliable. These three tips will help you create a successful advanced communications sales strategy.

Companies tired of the costly installation and maintenance of old-fashioned phone systems are turning instead to hosted telephony solutions, a fast-growing service area predicted to jump to $88 billion by 2018. Whether you’re already selling onsite services or it’s your first venture in this world, use these tips to make the right call in your approach to hosted IP telephony services.

In just a few short weeks, IT professionals nationwide will come together to take advantage of the industry-leading channel education, social events, networking opportunities and influential speakers at ChannelCon. Attendees have come to expect takeaways from the conference that can be put to immediate use in their business, and 2014 is no different. This year, CompTIA is pleased to feature the Social Media Rally Station – powered by Channel Maven Consulting.

Businesses today have complex technological needs and serve more expansive and disparate markets than ever, which means partnering can be an important strategy for mutual success. This is certainly good news for solution providers, but it is important to keep in mind that not all partnerships are equally set up for success.

In the wake of the now infamous Target data breach, which compromised the credit card data of 40 million people, the hunt for answers continues. Target’s point-of-service system might be to blame, or maybe even overlooked malware warnings. Some even speculate it was caused by a hack leading from an HVAC database into a repository of cloud-based services. Since the breach, Target’s tech chief has resigned and the search for answers is far from over. Cases like this always bring network security to the forefront of the industry’s concerns.