Brian Sherman Posts

The CEO track at MSP University’s San Antonio meeting kicked off with a discussion on leadership development with Lee Ellis, founder and president of Leadership Freedom. The retired U.S. Air Force Colonel (pilot and a Vietnam P.O.W) shared lessons he learned from years of management and consulting, as well as solid advice for the IT executives in attendanced at the breakout session at CompTIA Breakaway.Leaders must assess their individual abilities to direct and inspire others, understanding bot ...

It’s been a few years since “Managed Services” was introduced to the IT channel in mass, with several experts suggesting that product sales needed to vanish for the new business model to be successful. Despite that claim, many providers discovered that their customers still wanted them to help select and deliver their technology. The reality is, many VARs had been successful in becoming the true trusted advisor to their clients and walking away from an area where they need support just doesn’t m ...

Every couple of years a new focus seems to envelop the channel, with managed services and cloud computing getting a majority of the buzz until earlier in 2010. Healthcare IT is all the rage in the industry and, like the two previously mentioned topics, there’s a real business opportunity behind it.  When President Obama signed the American Recovery and Reinvestment Act in February of 2009, it set the wheels in motion. Approximately $17 billion was set aside as incentive payments to en ...

 “May the dreams of your past be the reality of your future,” remains one of my favorite quotes of all time. The author is unknown, but it truly summarizes the wishes of most 12 year olds. While I’m still waiting for my own personal jet pack to be delivered, new and  innovative technologies are introduced to the masses each and every day. Imagine running into a time traveler from 1970, visiting  the local electronics store for the first time in 2010. There are a host of things he wouldn’t recogn ...

Despite the occasional news report of a major cloud outage, there is no shortage of demand for SaaS offerings these days. If you pay attention to social media sites and other online communities/message boards, you likely think the majority of technology users are logged into a cloud solution on their iPad or netbook. Truthfully, there is a great deal of progress to make before we reach that point in web-application delivery (although Apple would surely want it now), but what’s fueling all this g ...

What if a construction company decided to repeatedly add new floors to a building without reviewing the strength of the current structure? The potential for a major catastrophe (collapse) will escalate exponentially with each new block or board added to the infrastructure. That’s why they test and evaluate the current situation (building) before designing the next steps. The same philosophy should be applied to a business’ financial situation; get a full evaluation of the organization’s fiscal m ...

One of my all-time favorite taglines goes back a few years; Burger King’s “Have it your way” campaign.  The slogan was simple and to the point, telling prospective customer that their chain’s ordering process was more flexible than their competitor’s, proclaiming that they would deliver your food the way you wanted it anytime. If you wanted a burger without lettuce or onion, it was no problem. Burger King identified a customer value (food fixed to your preference) and used it to increase their s ...

Healthcare IT (HIT) ostensibly is moving from a vertical market to a business segment of its own. As medical practices of all sizes strive to automate their processes, digitize their records and streamline their overall operations, solution providers have a tremendous opportunity that can transform their business as well. This is not simply a “flash in the pan” occurrence, but a market changing transformation if solution providers follow the right steps.  We're developing a se ...

The complexity of your business increases exponentially when you bring on your first employee. The change actually begins before that, with potential liability kicking in as soon you publish or distribute a classified advertisement or web posting for a job opening. Hiring that first employee should be an exciting time for your business, and it definitely can be if you’ve carefully planned and implemented the appropriate strategy.Companies with several employees have their own challenges as well; ...

Cloud and SaaS computing are all the rage these days, with a steady stream of articles, forums and vendors discussing the pros and cons of this thriving software application delivery model. The basics are pretty well understood, but there are many questions around true business opportunities and challenges for solution providers and vendors. Cloud computing is more than accessing a program through the internet; it requires a different support structure than the typical software application. Deve ...