CompTIA Blog

As students worldwide head back to school, learn about the Technical Support Internship (TSI), an Illinois-based tech support class in which students support their district, including all 3,600 Chromebooks in students’ hands.

The 2015 EMEA Member and Partner Conference offers a host of business-improvement sessions, collaborative industry discussions and a number of peer networking opportunities.

Is your team suffering from any of these symptoms?

On an average day, Dave Atherton, recruitment specialist at Peckham in Lansing, Michigan, has numerous people with years of experience in the IT field coming into his office looking for employment. But sometimes he ends up having to be the bearer of bad news, and not because the candidates are incapable of thriving in a prospective IT role. Even if a tech who comes into his office has worked for more than a decade as an IT professional, without a certification, Atherton can’t put the tech on the job.

This intuitive, comprehensive web-based tool helps solution providers profile their clients’ data and network protection strengths as well as their vulnerabilities.

So it’s finally time to put together a sales team and you’ve taken on the responsibility of heading up the hiring process. There's just one thing...

This was the day we realized how important our message is.

As a member of the Executive Advisory Board who has worked as a Subject Matter Expert (SME) since before the 2003 overhaul of the CompTIA A+ certification, Ryan Frillman has influenced almost every important exam current certification holders have taken. But if you were to ask him, Ryan would put his work in a more humble perspective: he’s just fulfilling his lifelong love of computers and community service.

Emmy-award-winning veteran CNN correspondent and anchor turned international communications expert Gina London inspired attendees at the CompTIA Academy Educator and Learning Partner Conference to motivate through passion and shared “Seven Steps to a Successful Negotiation” at ChannelCon.

Don’t ever overlook the fact that as a vendor your partners almost always have options, especially in the cloud era where it’s become easier to shift allegiances and swap out solutions. What can suppliers and distributors do to better enable their partners?

The Managed Print Services Community shares its insights on how to reach Managed Print enlightenment by following the three major process steps – assess and design, implement and manage and measure.

The “Sales Said – Tech Said” panel, hosted by Rich Rysowitz of Synnex Corporation in the ITSS Community meeting, shed some much needed light on the sales / service clash that can occur with solution providers.

The CompTIA ChannelCon Vendor Summit kicked into high gear in Chicago with keynote speaker Tiffani Bova, VP and Distinguished Analyst with Gartner. With her usual enthusiasm and a heavily research- backed presentation, she provided an overview of the key opportunities and challenges facing todays (and tomorrow’s) channel vendors.